Case Story:
Track 15 Food Hall | Union Station, Providence, RI
Project Overview
At the heart of historic Union Station in Providence, Rhode Island, Track 15 Food Hall brings new life to a space once known as one of the busiest train stations in America. Singer was contracted to provide a complete, turnkey solution, covering foodservice design, equipment specification, procurement, delivery, and installation. From concept to completion, Singer handled the project A to Z.
The Challenge
Revitalizing an 1898 train station into a modern, multi-kitchen food hall was no small task. The project posed several challenges:
Complex Logistics: The operator’s vision called for multiple kitchens and a central bar on a scale never before attempted in Rhode Island. This required coordinating dozens of moving parts, from sourcing equipment worldwide to planning around long lead times and staging deliveries.
Balancing Vision and Budget: The ownership team needed to align design aspirations with practical budgets, all while learning the critical back-of-house requirements that power a smooth customer-facing experience..
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Our Solution
Singer approached the project with collaboration, creativity, and precision:
Adaptive Redesign: When structural surprises surfaced, Singer quickly pivoted, working hand-in-hand with architects, engineers, and the operator to reconfigure layouts without compromising functionality or customer experience.
Masterclass in Logistics: Leveraging national and global vendor relationships, Singer secured the right equipment at the right time. Long-lead items were identified early, and storage strategies were developed to accommodate evolving construction phases.
Educating and Guiding Ownership: Singer’s design and sales teams walked the owners through every detail, from back-of-house infrastructure to bar service flow, ensuring long-term success and a seamless guest experience.
Options and Flexibility: Drawing from experience with food halls nationwide, Singer provided multiple design and equipment options across different price points. This allowed the ownership team to make informed choices that matched their goals and budget.
The Results
The Track 15 Food Hall is more than a dining destination, it’s an experience. Singer’s expertise transformed a historic landmark into a vibrant, modern food hub while preserving its architectural character.
- A fully functional, multi-kitchen food hall integrated into a historic train station.
- A successful collaboration among designers, operators, and ownership, ensuring both vision and practicality.
- A project that showcases Singer’s commitment to service, coordination, and excellence from start to finish.
This is not just a food hall. It’s an experience. Singer was key to bringing that to life. If I ever did a food hall again, Singer would be one of my first calls.
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We specialize in transforming spaces into experiences, delivering tailored solutions that balance creativity, functionality, and efficiency. Let’s work together to bring your next project to life.